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New Patient Calls Made Easy

I get it, you are busy and your doctor wants you to acquire new patients.

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Virtual Administrative Assistant – Part 2

Welcome two Part II of Virtual Administrative Assistant 101!

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Virtual Administrative Assistant – Part 1

Ever wonder if you’ve needed a dental virtual administrative assistant? Not even sure what they do? Well please allow me to shed some light on the subject.  

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Using Patient Call Recordings As A Learning Tool

I’ve listened to lots of recorded phone calls with offices over the years. I can

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The Forgotten Training

Your office has lots of moving parts: computers, software, digital imaging, scanners, toothbrushes, water filtration systems, pumps, people, emergency systems and protocols, etc. The list is long and we not only have to purchase it all, but we have to maintain it and train our team on it!

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